Please read carefully the rules governing the use of the platform 55k55. We have written this document in plain language so you understand exactly your rights and obligations as a user.
A summary of the key topics covered in this document — so you can quickly find what you need to know.
Who can create an account on 55k55, what information is required at registration, how identity verification works, and what conditions may lead to account closure.
Accepted methods (Pix, boleto, card, PicPay, Mercado Pago), minimum amounts, processing times, applicable limits and rules on refunds in specific cases.
How welcome bonuses work, rollover requirements, promotional credit expiration periods, and the specific rules that apply to each type of promotion available on 55k55.
What constitutes acceptable use of the platform, prohibited behaviors such as collusion and multi-accounting, and the consequences for anyone who attempts to defraud the system or other users.
Responsible gambling tools available — deposit limits, session alerts, and self-exclusion —, along with the obligations of the 55k55 regarding the protection of vulnerable players.
How your personal data is collected, stored, and used by the 55k55, in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018).
By creating an account, making a deposit, placing a bet, or accessing any service available on the 55k55 platform 55k55, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety, as well as the Privacy Policy and the specific rules applicable to each available product.
If you disagree with any part of these Terms, please do not create an account or use the services of 55k55. Continued use of the platform after any changes to the Terms are published constitutes automatic acceptance of the updated conditions.
The 55k55 reserves the right to update this document periodically, without individual prior notice, by publishing the revised version on this page with the update date indicated at the top. We recommend that you review the Terms regularly to stay informed of any changes.
To create an account on 55k55 and use our services, you must meet all of the following criteria:
The 55k55 performs age and identity verification during the registration process. You agree to provide truthful, accurate and up-to-date information. Providing false data — including third-party data without authorization — is grounds for immediate account closure and possible balance retention pending investigation.
Each individual may hold only one active account on 55k55. Creating multiple accounts under the same user — whether using the same or different details — constitutes a serious breach of these Terms and may result in the permanent suspension of all accounts involved.
You are solely responsible for the security and confidentiality of your login credentials (email and password). Do not share your login details with anyone. The 55k55 does not ask for your password through any communication channel — including support.
The 55k55 may request additional documents for identity verification at any time, especially before processing withdrawals above a certain amount or when unusual activity is detected. Documents typically requested include:
Failure to submit the requested documents within the indicated timeframe may result in the temporary suspension of the withdrawable balance until the verification process is complete. This is a protective measure — for both the user and the integrity of the platform.
You may request account closure at any time by contacting support. Any available balance will be processed for withdrawal via Pix or the original payment method within the standard processing timeframe. Accounts with unconverted bonus balances will be closed without any refund of those bonus amounts, in accordance with each promotion's rules.
The 55k55 accepts the following payment methods for deposits, all available in Brazilian reais (BRL):
The minimum deposit is R$ 10.00. Pix deposits are credited within up to 30 seconds after confirmation. Boletos bancários may take up to 1 business hour after payment confirmation. Credit card and other methods have a confirmation window of up to 15 minutes.
The 55k55 does not charge fees on deposits. Any fees charged by the user's financial institution are the user's sole responsibility and cannot be deducted from the balance credited to the account.
The available account balance may be withdrawn at any time, provided it is not subject to any pending bonus rollover requirements. The minimum withdrawal is R$ 20.00.
Withdrawals above R$ 5,000.00 undergo additional security review, which may extend the processing time by up to 24 hours. For withdrawals above R$ 50,000.00, the review period may take up to 72 hours. In all cases, the amount is held in the account during the review — there is no risk of losing your balance throughout this process.
The 55k55 requires that withdrawals be made to the same method used for the original deposit, up to the amount deposited via that method. Any remaining balance may be withdrawn via Pix linked to the account holder's CPF.
The 55k55 offers a welcome bonus, recurring promotions and a progressive VIP Program for regular users. All promotions are subject to specific terms published on each offer's page, which take precedence over the general rules in this document in the event of a conflict.
Deposit bonuses carry rollover requirements — meaning the bonus amount must be wagered a set number of times before it can be withdrawn as real funds. The specific conditions (rollover multiplier, expiration period, and eligible games) are outlined in each promotion. As a general guide:
The 55k55 reserves the right to cancel promotions, modify existing bonus terms, or introduce new conditions at any time, with notice published on the platform. Bonuses obtained through false information, bug exploitation, or coordinated activity across accounts will be canceled and any resulting balance may be withheld.
The VIP Program of 55k55 is based on points accumulated from real-money bets. Detailed rules on point accumulation, levels, benefits, and level demotion criteria are described on the VIP Program. The 55k55 may modify the VIP Program structure with 30 days' notice for changes that reduce existing benefits.
The 55k55 offers live and pre-match Sports Betting across more than 30 sports, with a strong focus on Brazilian football — Brasileirão Série A, B and C, Copa do Brasil, Libertadores, Sul-Americana and state championships — plus volleyball, basketball (NBB), MMA/UFC, tennis, e-sports and more.
A bet is only considered valid and registered once confirmed by the system of 55k55 and the corresponding amount is deducted from the available balance. The bet receipt displayed on screen and available in the account history is the official record. In the event of a discrepancy between the amount shown at the time of the bet and the registered amount — due to connection issues or interface errors — the version recorded on the 55k55 prevails.
Odds displayed at the time of the bet may change between the request and final confirmation, especially for live bets. The 55k55 offers three user-configurable odds change acceptance options: accept better odds only, accept any odds, or decline all changes. The default setting is "accept better odds only".
Bets on events that are cancelled, abandoned, or unable to be completed as scheduled are generally voided and the staked amount returned to the account balance. Specific rules for each scenario are available in the Betting Rules published on the platform. In the case of an obvious odds error — values clearly outside the market range — the 55k55 reserves the right to void the affected bets and return the staked amounts.
The casino games, Live Casino and Poker room at 55k55 are provided by internationally certified third-party suppliers — including Pragmatic Play, PG Soft, Evolution, Spribe, Hacksaw Gaming and others. Each game runs on its own RNG (random number generator) audited by independent certification bodies such as GLI, eCOGRA and BMM.
The 55k55 does not interfere with the outcome of any game in the catalog. Results are determined solely by each game provider's software. Published RTPs (Return to Player rates) are long-term theoretical values certified by the providers — actual results from individual short sessions may vary significantly from these figures.
If a disconnection occurs during an active round, the outcome is calculated normally by the provider's server. Once the user reconnects, the result will be available in the history. In the event of a technical error that prevents a round outcome from being determined, the bet is voided and the amount refunded. The 55k55 is not liable for losses caused by internet connectivity issues on the user's end.
The 55k55 poker room 55k55 follows standardized international rules for Texas No-Limit Hold'em, Omaha, and other available variants. Any attempt at collusion between players, use of unauthorized assistance software (such as real-time solvers), or any form of cheating will result in a permanent ban and possible withholding of the account balance for redistribution to affected players.
The 55k55 is an entertainment platform intended for personal, individual use. The following are strictly prohibited:
The 55k55 actively monitor platform activity to detect irregular behavior. Accounts found to be in violation of the above rules may have their balance suspended pending investigation; in confirmed cases, the balance may be withheld in full or in part, the account permanently closed and the matter reported to the relevant authorities where applicable.
The 55k55 believes quality entertainment should be both accessible and controllable. That's why we provide a full suite of responsible gambling tools, permanently available in every account dashboard:
During any active self-exclusion period, the 55k55 will not send marketing communications and will block access to the platform. Any available balance may be requested for withdrawal during the account closure process, as per the support procedure.
If you or someone you know needs help related to gambling, please contact CVV (Centro de Valorização da Vida) by calling 188, available 24 hours a day. The Responsible Gambling of 55k55 includes additional support resources.
The 55k55 collects and processes personal data in compliance with the General Data Protection Law — LGPD (Law No. 13,709/2018). The data collected — including name, CPF, email, address, and financial details — is used exclusively for:
Your data is never sold or shared with third parties for advertising purposes without your express consent. The 55k55 may share data with relevant authorities when required by law or court order.
As a data subject, you have the following rights guaranteed under the LGPD: access to your data, correction of inaccurate data, deletion of unnecessary data, data portability and withdrawal of consent. To exercise any of these rights, contact us at contato@55k55.com. Requests are handled within up to 15 business days. A Privacy Policy full version is available in the platform footer.
All content on the platform 55k55 — including text, images, logos, interface design, source code, trademarks, and any other materials — is the property of the 55k55 or its licensing partners, protected under Brazilian and international intellectual property laws.
Users may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the platform's content without the express written authorization of the 55k55. Use of the platform grants the user a limited, personal and non-transferable license to access the services solely for personal, non-commercial purposes.
The names, logos, and brands of partner game providers are the property of their respective owners and are used with the appropriate contractual authorization.
The 55k55 is not liable for:
The maximum liability of the 55k55 toward any user, under any circumstances, is limited to the balance available in the user's account at the time of the event giving rise to the dispute. This limitation does not exclude rights guaranteed by the Consumer Protection Code (Law No. 8,078/1990) that cannot be contractually waived.
The 55k55 may update these Terms and Conditions at any time. Changes take effect upon publication of the revised version on this page, with the update date recorded at the top of the document.
For changes that significantly impact user rights — such as updates to withdrawal rules, changes to the VIP Program, or modifications to active bonus conditions —, the 55k55 will publish a notice on the platform at least 15 days in advance.
Continued use of the platform after changes are published constitutes tacit acceptance of the new terms. If you do not agree with the changes, you must close your account before the effective date and request withdrawal of your available balance.
These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes arising from the use of the platform 55k55 shall be subject to the jurisdiction of Brazilian courts, with the elected venue being the jurisdiction where the company is headquartered, without prejudice to the jurisdiction of any other court that may apply by force of law.
Before pursuing legal action, the 55k55 encourages users to resolve any dispute through direct support first — the vast majority of issues are settled within 24 hours by the support team.
The 55k55 is committed to resolving any issue promptly. Our support team is trained to handle every contact with individual attention — there are no generic automated responses for matters that require real analysis.
| Item | Condition |
|---|---|
| Minimum age | 18 years of age — mandatory verification |
| Minimum deposit | R$ 10.00 via any available method |
| Minimum withdrawal | R$ 20.00 via Pix or the original deposit method |
| Pix withdrawal timeframe | Up to 5 minutes (VIP members receive priority) |
| Withdrawal review (above R$ 5,000.00) | Up to 24 additional hours for security review |
| Accounts per CPF | One active account per CPF |
| Bonus validity | As per the terms of each specific promotion |
| Deposit limit change | Increases are subject to a minimum 24-hour waiting period |
| Support response time (email) | Up to 4 hours during business hours |
| LGPD Requests | Up to 15 business days for a response |
55k55 operates in compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). Your registration data and financial information are used exclusively to provide the service and keep your account secure. No personal information is shared with third parties for advertising purposes without your express consent. See the Privacy Policy full version for complete details, or reach us by email at contato@55k55.com.